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Evaluating Training In-House

Optimising Learning and Performance Modules

Implementing training evaluation that is simple, credible and effective.

 

The Trouble with Training

Can you actually measure or evaluate the effectiveness of a piece of training in a meaningful way?

This is a question that has troubled learning and development professionals for decades. And many in L&D would struggle to give a satisfactory answer. Yet it's a question that goes to the very heart of our professional existence.

 

Is this your typical outcome?

A very typical result of some employees taking some training goes something like this.

A small proportion will use their new learning successfully and achieve a concrete and valuable result. A similarly small number will not use their learning at all.

The vast majority will use some of their learning, probably not achieve any significant concrete results and ultimately give up.

Typical outcome
 

Does It Have to be this Way?

The good news is that this typical outcome can be changed.

The modules in this content stream introduce you to a set of key tasks and principles which will make your training evaluation simple, effective and credible.

Incorporate these tasks into your existing training design process, to dig down into the real impact of your training.

This enables you to discover what really worked, what definitely didn't and refine future interventions accordingly.

It can be changed
 

What are the available modules?

These are the five modules relating to evaluating and optimising learning. If you want to include this content stream as part of your in-house programme, we recommend including all five in modules.

 

OLP01: Beyond Happy Sheets - Scoping and Planning Your Evaluation

Unlike so much evaluation of training which is, frankly, just an after-thought (think typical 'happy sheet') our approach is 'baked in' from the outset.

This module helps you:

  • identify what you really need to achieve from a piece of learning
  • ensure this is properly aligned with business needs, and
  • identify who to liaise and build relationships with outside L&D to ensure ultimate success.

Implicit in this approach is the recognition that ultimate success and performance improvements come from evolving, refining and supporting a learning intervention, by gathering and assessing qualitative feedback and quantitive metrics.

Module length: 1.5 hours

Scoping and Planning Evaluation
 

OLP02: Defining and Creating Your Impact Model

Central to your training evaluation approach will be your Impact Model. This will build on the scoping and planning work previously completed.

This module shows you how to define and create your Impact Model by identifying :

  • the issues that could, overall, depress the application of the new learning
  • the skills and knowledge to be covered in the learning, categorised by job role
  • what successful application of skills actually looks like, back in the workplace
  • the desired optimal improvement in performance the learners could ultimately achieve, once back on-the-job, and
  • how these optimal performance improvements align with high-level business goals.

Module length: 1.5 hours

 

Define Impact Model
 

OLP03: Designing Your Post-Training Engagement Strategy

 

Engaging fully with a range of learners post-training will provide a rich seam of data and insights to help you fully evaluate effectiveness.

This module shows you how to:

  • identify the learners most likely to provide useful insights and data for your evaluation
  • approach and motivate these learners to respond to your strategy
  • focus on the most important factors and issues when engaging with these learners post-training, and
  • frame investigative questions and follow-ups to achieve the fullest and most meaningful responses.

Module length: 1 hour

Engagement Strategy
 

OLP04: Exploring Success Stories and Learner Frustrations

This module shows you how to dive deep into an investigation of:

  • your participants experiences with the training itself
  • how they have (or haven't) used the learning back in the workplace, and
  • the factors that have contributed positively or negatively to these outcomes.

You will also discover how to probe for valid responses and how to cross-check the data you are gathering, to ensure you are building an accurate and holistic picture of success (or lack of it).

Module length: 1 hour

Learner Success Stories
 

OLP05: Assessing Value and ROI

This module will show you how to analyse and collate information gathered from earlier stages of the evaluation to:

  • create powerful information which enables you to identify the level of success and its overall value
  • extrapolate any potential unrealised value of the training, and
  • formalise conclusions and recommendations for improving the impact of your training programme for your business/organisation.

Module length: 1 hour

Assessing Value and ROI
 

Available Delivery Mediums

For in-house programmes, all of the modules in the Optimising Learning and Performance content stream are available in the following delivery mediums:

 

Download A Learning Impact and Instructional Design Brochure...

If you need more information about our learning impact and instructional design in-house programme (or our public and self-study courses) download one of the comprehensive training brochures shown below:

Browse More Modules?

Ready to take a look at the modules in other content streams? Use the links below or the main site menu above.

Ready to put together a course or just need some help?

 

Get some help

If you have any questions, or need some help with any aspect of the programme:
 
Click on the button below to use our help form; call us on 0845 122 7102 or email us at: enquiry@pacificblue.co.uk 
 
 
Click to ask your question or get help

 

Putting it all together

If you are ready to put your modules together into a customised in-house course, take a look at the How does it all work? page.

This explains how you can put together the modules you want into a customised programme.

  • The minimum length for a programme is half a day face-to-face or 3 hours of virtual classroom time
  • The maximum length is determined by however many modules you want to include
 

Optimising Learning and Performance - Get Your Free Guide

 

Are you a learning and development order- taker? Do you simply fulfil the requests of picky, demanding internal ‘clients’ who mostly disrespect you and generally treat you like you know nothing?
 
Do you feel the negative blowback when the course ‘they’ wanted (and wouldn’t let you change) didn’t fix their ‘problem’? If you feel impotent and frustrated in your job and frequently wonder why you ever went into L&D, it doesn’t have to be like this.
 
There is a different way:

  • A way that gets you the respect you deserve.

  • A way that positions you as a trusted expert and colleague.

  • A way that unquestionably demonstrates your value to your organisation.

 
And it starts with a fundamental shift. A shift from seeing yourself as being in the training delivery business to recognising you are really in the business improvement business.
 
Want to find out more about that shift and what making it involves?
 
Download our free guide. It outlines  strategies you can use, to start that shift from order-taker to trusted expert.
 
 
Fill in the form below and you can be downloading your free copy of the guide, in seconds:

 

 

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