Evaluating Learning to Optimise Performance

• identify what you really need to achieve from a piece of learning
• ensure this is properly aligned with business needs, and
• identify who to liaise and build relationships with outside L&D to ensure ultimate success.

Central to your training evaluation approach will be your Impact Model. This will build on the scoping and planning work previously completed.

This module shows you how to define and create your Impact Model by identifying :

• the issues that could, overall, depress the application of the new learning
• the skills and knowledge to be covered in the learning, categorised by job role
• what successful application of skills actually looks like, back in the workplace
• the desired optimal improvement in performance the learners could ultimately achieve, once back on-the-job, and
• how these optimal performance improvements align with high-level business goals.

This module shows you how to dive deep into an investigation of:

• your participants experiences with the training itself
• how they have (or haven't) used the learning back in the workplace, and
• the factors that have contributed positively or negatively to these outcomes.

You will also discover how to probe for valid responses and how to cross-check the data you are gathering, to ensure you are building an accurate and holistic picture of success (or lack of it).