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Evaluating Training In-House

How to Evaluate Training - In-House Courses

Discover how to implement training evaluation that is simple, credible and effective.

 

The Trouble with Training

Can you actually measure or evaluate the effectiveness of a piece of training in a meaningful way?

This is a question that has troubled learning and development professionals for decades. And many in L&D would struggle to give a satisfactory answer. Yet it's a question that goes to the very heart of our professional existence.

 

Is this your typical outcome?

A very typical result of some employees taking some training goes something like this.

A small proportion will use their new learning successfully and achieve a concrete and valuable result. A similarly small number will not use their learning at all.

The vast majority will use some of their learning, probably not achieve any significant concrete results and ultimately give up.

Typical outcome
 

Does It Have to be this Way?

The good news is that this typical outcome can be changed.

We can introduce you to a set of key tasks and principles which will make your training evaluation simple, effective and credible.

You can incorporate these tasks into your existing training design process, enabling you to dig down into the real impact of your training.

This enables you to discover what really worked, what definitely didn't and refine future interventions accordingly.

It can be changed
 

Introducing Our In-House Programme

Our in-house programme consists of 5 modules and covers everything you need to know to start building effective, credible evaluation of your training into your overall L&D strategy.

The modules can all be covered in a day of in-house face-to-face or virtual classroom training and come with ready-made forms, questionnaires and documents you would need to get up and running.

Scroll down to see more detailed information about each of the modules.

EVT In-House Programme
 

Browse all the available modules

We currently offer five modules relating to the evaluation of training. We recommend including all five in your in-house programme.

 

EVT 01: Beyond Happy Sheets - Scoping and Planning Your Evaluation

Unlike so much evaluation of training which is, frankly, just an after-thought (think typical 'happy sheet') our approach is 'baked in' from the outset.

This module helps you:

  • identify what you really need to achieve from a piece of learning
  • ensure this is properly aligned with business needs, and
  • identify who to liaise and build relationships with outside L&D to ensure ultimate success.

Implicit in this approach is the recognition that ultimate success and performance improvements come from evolving, refining and supporting a learning intervention, by gathering and assessing qualitative feedback and quantitive metrics.

Module length: 1.5 hours

Scoping and Planning Evaluation
 

EVT 02: Defining and Creating Your Impact Model

Central to your training evaluation approach will be your Impact Model. This will build on the scoping and planning work previously completed.

This module shows you how to define and create your Impact Model by identifying :

  • the issues that could, overall, depress the application of the new learning
  • the skills and knowledge to be covered in the learning, categorised by job role
  • what successful application of skills actually looks like, back in the workplace
  • the desired optimal improvement in performance the learners could ultimately achieve, once back on-the-job, and
  • how these optimal performance improvements align with high-level business goals.

Module length: 1.5 hours

 

Define Impact Model
 

EVT 03: Designing Your Post-Training Engagement Strategy

 

Engaging fully with a range of learners post-training will provide a rich seam of data and insights to help you fully evaluate effectiveness.

This module shows you how to:

  • identify the learners most likely to provide useful insights and data for your evaluation
  • approach and motivate these learners to respond to your strategy
  • focus on the most important factors and issues when engaging with these learners post-training, and
  • frame investigative questions and follow-ups to achieve the fullest and most meaningful responses.

Module length: 1 hour

Engagement Strategy
 

EVT 04: Exploring Success Stories and Learner Frustrations

This module shows you how to dive deep into an investigation of:

  • your participants experiences with the training itself
  • how they have (or haven't) used the learning back in the workplace, and
  • the factors that have contributed positively or negatively to these outcomes.

You will also discover how to probe for valid responses and how to cross-check the data you are gathering, to ensure you are building an accurate and holistic picture of success (or lack of it).

Module length: 1 hour

Learner Success Stories
 

EVT 05: Assessing Value and ROI

This module will show you how to analyse and collate information gathered from earlier stages of the evaluation to:

  • create powerful information which enables you to identify the level of success and its overall value
  • extrapolate any potential unrealised value of the training, and
  • formalise conclusions and recommendations for improving the impact of your training programme for your business/organisation.

Module length: 1 hour

Assessing Value and ROI
 

Download A Course Brochure...

If you need more information about our evaluation of training  in-house programme (or our public courses) download one of the comprehensive training brochures shown below:

Choosing Delivery of Your Modules

Fit your modules into a suitable timeframe for delivery in either the face-to-face classroom or virtual classroom.

We recommend choosing all 5 available modules to ensure complete coverage of all training evaluation tasks and principles.

Modules vary in length from 60 minutes through to a maximum of 1.5 hours. Please see the module descriptions above for the exact length of each module.

Face-to-Face Classroom

For the face-to-face classroom, these are the available blocks of delivery time:

Half day: 3 or 3.5 hours of module time
Three quarter day: 4.5 or 5 hours of module time
Whole day: 6 or 6.5 hours of module time

Virtual Classroom

For the virtual classroom, we have a minimum and maximum number of hours delivered in a given day:
 
Minimum module time: 1.5 - 2 hours
Recommended maximum: 3.5 - 4 hours
Absolute maximum: 5 hours
 

All at once or spread the load?

Once you have decided which modules you would like to take, we will work with you to identify a suitable timetable for delivery. 

With face-to-face training, if people are taking more than a day of training they typically opt for delivery on consecutive days.

However, with virtual classroom delivery, it’s perfectly possible to spread sessions over a period of non-consecutive days (or weeks), allowing short breaks between days when sessions are delivered.

Calendar
 

Where does the programme run?

For face-to-face delivery, we usually come to you and deliver at your premises. If you have an off-site location you would prefer to use, just let us know.

Please note: if you choose an off-site location, you are wholly responsible for any booking and/or cancellation fees for the venue you are hiring.

For virtual classroom delivery, the sessions are delivered live online in our virtual classroom.

Office building
 

Even more customisation?

We’ve aimed to make the content of the programme as modular and flexible as possible. However, if you need customisation of a particular module or a topic not covered by existing modules then please let us know.

We have a bank of modular materials over and above those we use for the standard modules.

So it's likely that if you have a more specialised request, we'll have something ready to use or something that requires only minimal work to prepare it.

Customisation
 

Module Pricing

These are the prices for both face-to-face classroom and virtual classroom delivery:

Face-to-Face Classroom Pricing

We price face-to-face classroom using using half, three-quarter and full day blocks of time, for maximum flexibility of module delivery:

Half day: £795, plus VAT for up to 8
Three-quarter day: £997, plus VAT for up to 8
Whole day: £1,290, plus VAT for up to 8

Virtual Classroom Pricing

We price virtual classroom using a simple per hour price, allowing maximum flexibility in the length and frequency of module delivery:

Per half hour: £75, plus VAT, up to a maximum of 8
Per hour: £130, plus VAT, up to a maximum of 8

 

More About Pricing...

Discounts

We offer a 10% discount on the face-to-face classroom rates shown above, if you have a small group (up to a maximum of three) who need a face-to-face in-house course.

If have just one or two people in your organisation who need training why not consider our public or self-study options.

Expenses for face-to-face training

For face-to-face delivery, we re-charge any trainer travel or accommodation expenses to you, at cost. Our trainers are located in the Home Counties and south Midlands, so expenses will depend on how far we have to travel to reach your premises.

 

How You Benefit

This programme will help you to:
  • implement robust but straightforward tasks and processes to massively improve the value and effectiveness of the training you deliver
  • break free from the role of submissive L&D supplier and order-taker, and
  • become a respected expert, providing genuine value and benefit to your colleagues across your organisation.
Happy trainees
 

Interested in learning more but not ready for an in-house course?

If you are a training director, manager or team leader who is thinking about introducing a more robust training evaluation strategy, then an in-house programme might not be what you need just yet.

If this is the case, you may be more interested in our publicly scheduled (or 1-to-1) delivery of the modules described above.

This would enable you to learn the 'how to' of the approach for yourself and decide if it's what you and your team need. 

Our publicly scheduled Evaluating Learning to Optimise Performance course runs regularly in both the face-to-face and virtual classrooms.

Interested in publics
 

Next Steps to an In-House Programme

 
Getting your in-house programme up and running really can be as simple as 1, 2, 3:
 
1. Browse the modules.
2. Select your modules and your delivery units
3. Call us on 0845 122 7102 to tell us your choices and when you want them.
 
Need some help deciding which modules to choose? Need some additional customisation? Whatever you want, we'll be happy to help.
 
Call us on 0845 122 7102
Send us an email at: enquiry@pacificblue.co.uk, or
Use the form below:

Need Help? Got Questions about the Programme?

 
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