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LET'S TALK
Evaluating Training In-House

Day 1: Making Sense of Learning Impact

A different way to think about evaluation — without turning L&D into data scientists

 

What this day focuses on

Most people in L&D know that evaluation matters. Far fewer feel confident, comfortable, or motivated to do it in practice. For many, evaluation has come to mean:

  • reaction surveys that don’t lead anywhere,

  • complex models that feel academic or impractical, or

  • pressure to “prove ROI” in ways that don’t reflect how learning actually works.

This day reframes learning impact as something practical and learner-centred. The focus is on improving learning over time rather than defending it after the fact.

 

A different way to approach impact

This day introduces a way of thinking about impact that is less about proof and more about understanding. Instead of chasing comprehensive metrics or formal ROI calculations, the focus is on noticing where learning has made a difference — and learning from that.

The emphasis is on making sense of what’s happening post-training rather keeping score. On using evidence to improve decisions over time, not to defend past ones. 

This underpins an important realisation: you don’t need perfect data to understand impact.

Light Bulb Moment
 

What you'll work through

This day introduces you to a customised version of the Success Case Method, designed specifically for real-world L&D contexts. You’ll explore how to:

  • Identify where learning is making a difference — and where it isn’t.

  • Capture credible, qualitative evidence of impact.

  • Spot patterns that tell you what to amplify, adjust or stop.

  • Feed evaluation insights back into design decisions.

  • Build evaluation in from the start, rather than bolting it on at the end.

Work on the Day
 

What this day covers

Across this day, we’ll work through five modules from our Learning Re-Framed in-house programme.

You can see the descriptions of each of the modules listed below in the in-house programme section of the website (opens in a new window):

OLP01: Beyond happy sheets
Moving beyond capturing immediate reactions to focusing on meaningful change.

OLP02: Defining and creating your impact model
Aligning performance and business outcomes for maximum effectiveness.

OLP03: Designing post-training engagement strategies
Using qualitative evidence to spot patterns and improvement opportunities.

OLP04: Exploring success stories and learner frustrations
Closing the loop between evaluation and future learning decisions.

OLP05: Making sense of impact (without a degree in statistics)
Understanding and maximising value in ways that are credible and usable.

 

Who's it for?

This day resonates most strongly with people who:

  • Feel uneasy about traditional evaluation approaches.

  • Have avoided evaluation because it feels too heavy or risky.

  • Want evidence of impact without turning learning into finance.

  • Are under pressure to “show value” but lack a viable framework.

  • Want to link learning design decisions to real outcomes. 

Who
 

How this connects to the rest of the programme

The Making Sense of Learning Impact day sets the direction of travel for the remaining programme days. It provides a:

  • practical definition of “impact”,

  • feedback loop that informs design choices, and

  • foundation for performance-focused thinking across all other days.

Many participants later say this day changed how they think about everything else they do in L&D.

Jigsaw

Want to explore some of this thinking before the programme?

Learning Re-Framed is a weekly Substack-published newsletter exploring how learning connects to day-to-day work — without hype, blame or simplistic answers. If you’re interested in:

  • rethinking learning impact,

  • moving beyond surface-level evaluation, and

  • making sense of performance in real contexts

you’re very welcome to subscribe here:

 

<strong>SUBSCRIBE TO LEARNING RE-FRAMED</strong>

Process
 

Practical details

 

Making Sense of Learning Impact is day 1 of the Learning Re-Framed public programme.

You can attend this day on its own or as part of the full five-day programme. No prior attendance is required.

To see programme dates, pricing, practical details and to make a booking, use the link or button below to go to the Practical Info and Bookings page:

 

<strong>GO TO PRACTICAL INFO AND BOOKINGS</strong>

 

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Download a Learning Re-Framed Programme Brochure...

If you need more information about our Learning Re-Framed public programme (or the in-house alternative) download one of the comprehensive brochures shown below:

 

Browse More Days

Ready to take a look at the other programme days? Use the links below or the main site menu above.

Ready to book your place or just need help?

 

Get some help

If you have any questions, or need some help with any aspect of the programme:
 
Click on the button below to use our help form; call us on 0845 122 7102 or email us at: enquiry@pacificblue.co.uk 
 
 
Click to ask your question or get help

 

Ready to book?

If you are ready to book you can do this on our Practical Info and Booking page.

This page provides:

  • upcoming programme dates

  • practical information, and

  • the facility to book your place by card or by requesting an invoice.

 

A different way of thinking about evaluation

 

If you’ve ever felt uneasy about traditional training evaluation — not because you don’t care about impact, but because the usual approaches feel unrealistic or risky — you’re not alone.

This short guide explores a different way of thinking about evaluation: one that focuses on learning what actually helps people apply new skills at work, and using those insights to improve over time.

It complements many of the ideas explored in our Learning Re-Framed Substack and goes deeper into:

  • shifting from training delivery to business improvement
  • using qualitative evidence credibly, and
  • confidently building insight without putting yourself (or your team) on the defensive

If that sounds useful, you’re welcome to download the guide below — or subscribe to Learning Re-Framed for ongoing reflections on learning, work, and change.

 

 

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