---
title: Day 5 - Workflow Learning | Learning Re-Framed Public Programme
description: These modules from our in-house programme show you how to design and deploy 'in the workflow' support solutions for your learners.
---
****
[
](https://www.pacificblue.co.uk)
[](https://cta-redirect.hubspot.com/cta/redirect/31306/0bee0e88-7dab-4481-aa27-3e0ea6439460)
[**](https://www.pacificblue.co.uk/workflow-learning#tmpmodule_1565312155912709)
**
#### Learning Re-Framed In-House Programme
#### Articulate Storyline
#### Learning Re-Framed Public Programme
#### E-Learning Design Services
#### Other Design and Support Services
#### More
# Day 5: Supporting Workflow Application
#### Supporting application of learning when it **really** matters: in day-to-day work
## What this day focuses on
This day explores what happens when learning support **moves closer to the point of work**. Rather than starting with courses or programmes, the focus shifts to:
- what people are trying to do in their day-to-day roles
- where they get stuck, hesitate, or improvise
- what kind of support helps in that moment
For many people, this is the day where familiar assumptions begin to loosen, without being challenged head-on.
### Why this day?
Most learning strategies still assume that learning happens before work, and that performance follows. But in many roles:
- problems are situational and unpredictable
- knowledge fades quickly without use, and
- confidence matters as much as capability.
This day explores an alternative: that support during work may sometimes matter more than preparation beforehand. Not instead of training but alongside it.
### From courses to support - without abandoning learning
Learning in the flow of work is often misunderstood as: anti-training, purely digital or something only large organisations can do. This day takes a more grounded view. You’ll explore how performance support can:
- complement formal learning
- reduce unnecessary training, and
- help people apply what they already know.
This reframes performance support as an extension of learning design, not a rejection of it.
### What you'll work through on the day
Across the day, you’ll explore:
- the difference between learning needs and performance needs.
- common moments of friction where people need support.
- different forms of performance support — from simple to sophisticated.
- how learning, practice, and support can work together as a system.
The emphasis is on a practical holistic approach, not a wholesale transformation from one thing to another.
### A gentle but important shift
For many participants, this day prompts a quiet realisation. Not every problem needs a course but learning still has an important role to play.
That realisation often creates space to rethink priorities, without requiring anyone to reject what they already do well.
## What this day covers
Across this day, we’ll work through five modules from our *Learning Re-Framed* in-house programme.
You can see the descriptions of each of the modules listed below in the **[in-house programme section](https://www.pacificblue.co.uk/learning-in-the-workflow-performance-support-modules)** of the website (opens in a new window):
**LITW01: Beyond Job Aids**
Introducing key concepts and principles that are critical to designing support in the workflow.
**LITW02: Design your workflow support solution**
Align and integrate the design of workflow solutions with existing design processes and models.
**LITW03: Identify your workflow solution delivery options**
The principles behind delivering effective workflow support solutions.
**LITW04: Implement your workflow strategy**
The practical issues connected to placing more focus on workflow support.
### Who it's for
This day often resonates with people who:
- sense that training alone isn’t solving the real problem.
- feel uneasy about calling everything a learning intervention.
- are curious about performance support, but unsure how to approach it.
It speaks both to the performance support curious and those who are shifting focus already.
### How this fits into the wider programme
This day builds on everything that comes before it. Earlier days focus on designing better learning.
Day 5 asks when learning is enough and when something else is needed. It doesn’t replace the earlier thinking. It completes it.
### Want to explore some of this thinking before the programme?
*Learning Re-Framed* is a weekly Substack-published newsletter exploring how learning connects to day-to-day work — without hype, blame or simplistic answers.
If you’re interested in discovering more about this without abandoning everything you already value about good L&D, you’re very welcome to subscribe here:
[ ](https://www.pacificblue.co.uk/hs/cta/wi/redirect?encryptedPayload=AVxigLIPV%2FuqvF3xdHcujpdmVJE76sk5rUfUlBk04bOkKPvaMuGZna%2BQFyAPZ6ow%2FmmansFNKf%2F2LlIWH4b5I9BfInR7DD9jebScqk3HYQcT%2B1deCsI1ErmRwDdojSe9PP4TQioaFmV%2B2zQbkHD94ixuc%2BAVt%2BZ8d9ROlcYvnRKxzvsAjX1kV6GreUs%3D&webInteractiveContentId=204447066248&portalId=31306)
### Practical details
*Supporting Workflow Application* is a full-day session within the *Learning Re-Framed* public programme.
You can attend this day on its own or as part of the full programme.
To see **programme dates**, **pricing**, **practical details** and to **make a booking**, use the link or button below to go to the **[Practical Info and Bookings](https://www.pacificblue.co.uk/practical-information-learning-re-framed-public-programme)** page:
[ ](https://www.pacificblue.co.uk/hs/cta/wi/redirect?encryptedPayload=AVxigLIBvh2UHhzxaKIOqUceYOFwS1JUs6DxnHNR2zCweDTDswyoVzInpsKQ%2BQm7mQTksLBukBWzLQCzYqmF5bW85ivoiA98HeHBN6utXvToyyg16dST0rPyiUR0j1DoUUbZlGCljTKMKmxgFc5oaDp6ri14bZLYfaOh87jM3iQwbzX4NYZu19RCCrDwiHIytb%2FqeEQdhu9f7XkL293HEPbf1003SMS1IeduumIHN8WtSKulLznEoUSc6ZuXFw%3D%3D&webInteractiveContentId=211238637111&portalId=31306)
## Download a Learning Re-Framed Programme Brochure...
If you need more information about our **Learning Re-Framed public programme** (or the in-house alternative) download one of the comprehensive brochures shown below:
[
#### Public Programme Brochure
##### CLICK TO DOWNLOAD
](https://www.pacificblue.co.uk/instructional-design-training-in-house-brochure)
[
#### In-House Programme Brochure
##### CLICK TO DOWNLOAD
](https://www.pacificblue.co.uk/instructional-design-training-complete-brochure)
## Browse More Days?
Ready to take a look at the other programme days? Use the links below or the main site menu above.
[
#### Learning Impact
##### Go To Day 1
](https://www.pacificblue.co.uk/learning-impact)
[
#### Analysis & Design
##### Go To Day 2
](https://www.pacificblue.co.uk/design-foundations)
[
#### E-Learning
##### Go To Day 3
](https://www.pacificblue.co.uk/e-learning-design)
[
#### Classroom Design
##### Go To Day 4
](https://www.pacificblue.co.uk/practice-based-learning)
## Ready to book or need some help?
### Get some help
If you have any questions, or need some help with any aspect of the programme:
**Click on the button below to use our help form; **call us on **0845 122 7102** or email us at: [**enquiry@pacificblue.co.uk**](mailto:enquiry@pacificblue.co.uk)
[Click to ask your question or get help](https://www.pacificblue.co.uk/workflow-learning#tmp1_widget_1672655625233)
### Ready to book?
If you are ready to book you can do this on our [Practical Info and Booking](https://www.pacificblue.co.uk/practical-information-learning-re-framed-public-programme) page.
This page provides:
- upcoming programme dates
- practical information, and
- the facility to book your place by card or by requesting an invoice.
### Get Help
Use the form below to contact us about your question or message:
##### Impact and Instructional Design - Guides
Impact and Instructional Design - Guides
##### Learning Re-Framed Programmes
Learning Re-Framed Programmes
##### Storyline Training - Courses
Storyline Training - Courses
##### E-Learning Design - Guides and Toolkits
E-Learning Design - Guides and Toolkits
[](https://www.pacificblue.co.uk)
Copyright © 2026 Pacific Blue Solutions Ltd
**
