<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=115389302216927&amp;ev=PageView&amp;noscript=1">
LET'S TALK

Evaluating Training Effectivenes

    mega-menu-graphic

    Storyline Scheduled Public Courses

    3 min read

    Is rapid e-learning just a myth?

    By Andrew Jackson on Mon, Mar 13,2023

    Go round any learning technology-focused trade show or exhibition and you  won't be able to move for them. Who am I talking about? The sharp-suited sales people hanging around on those flashy, expensive stands, of course. 

    These are the people promoting their latest rapid e-learning application. You know, the one that's going to help you build e-learning courses in no time at all, with no required programming. All your e-learning problems will be solved. All your Christmases will come at once.

    When money's tight and everyone is finding it harder to make a buck, the promise of rapid e-learning is a deeply attractive one. Especially if you are the stressed L&D professional constantly trying to achieve more for less.

    But what is rapid e-learning exactly? Is it an urban myth? And if it does exist, does it actually improve learning and performance? 

    Put a bunch of e-learning practitioners together in a room and I'm not convinced they'd be able to come up with a definition of rapid e-learning they could all agree with. But let's live dangerously and see what we can come up with here.

    For some people rapid e-learning is all about the software. In a software-driven paradigm, it's all about tools that allow just about anyone to create and publish e-learning courses with little or no programming knowledge. It's about the change from the early days of e-learning when you needed significant programming skills to achieve anything of worth.

    For others, rapid e-learning is defined by the ease of the production process. In this view of rapid e-learning, just one or two people can wear many hats. Gone are the days of huge development teams and endless production cycles.

    Whatever your definition, rapid e-learning needs an authoring tool of some description. And broadly speaking, development tools fall into two broad categories: free-form and form-based.

    Free form: the name gives it away, really. Free form tools start with a blank screen which allows the e-learning author to create a structure s/he wants. Inevitably, this still requires some setting-up and choosing functionality.

    Form-based: in a form-based authoring tool, the software does pretty much everything. All you have to do is add the content. The negative here, of course, is the forms. They only give you what they are designed to. If you want anything outside of this, you are back to needing programming skills.

    But whatever tool you use (whether you consider it 'rapid' or not), there's no getting away from one central question: Just because you can create a course rapidly, should you? And one central problem: not everyone given an authoring tool (and the training to operate it) is going to develop a great course. In fact many will (and have) built truly awful ones.

    The answer to the 'should you' question has to be answered by individual organisations. Only people in that organisation can best work out if e-learning is really the most suitable solution for them.

    In answer to the second point, I'd say this. When the technology is new and exciting, all the focus is on the technology. This has been the problem with e-learning for too long now. 

    In the software-driven paradigm I mentioned earlier, rapid e-learning was meant to democratise development. In many cases, all it did was empower lots of people to create online slideshows with little or no value or effectiveness. 

    But now we seem to be moving into an era when technology is evolving again. It probably won't be that long before almost no programming skills are required to create sophisticated e-learning

    For me, this moment can't come fast enough.  This could be the moment when we can finally shift from what I call 'point and click' thinking to instructional design thinking. Finally we can shift the focus to where it's needed to be all along:  not about how to programme, but about how to build better courses and more effective learning experiences.

     

    If Articulate Storyline is your 'rapid' e-learning authoring tool and you need some training for yourself or your team, take a look at our in-house training options.

    Topics: Instructional Design e-learning e-learning software
    3 min read

    Which is most typical of your e-learning: inform or perform?

    By Pacific Blue on Mon, Feb 13,2023

    Not all e-learning is created equal, that's for sure. If you are a 'big guy' with a team of designers and developers and a fairly sizeable budget, the e-learning you produce will look markedly different from the courses produced by a team of two with an authoring tool and not much else.

    If you're the team of two (and that's much more typical that you'd imagine), it might not feel ideal. But, in fact, with good instructional design approaches, the team of two are just as capable of producing really effective e-learning as the big guy.

    (And let's not forget, the big guys get so distracted by all the clever things they can do, they frequently end up creating a flashy looking course that seems impressive, but is largely ineffective).

    Regardless of your available resources or the size of your team, the most important question for everyone developing e-learning - what are you wanting to achieve with your course?

    Once again, not all courses are created equal. If you need to make a big difference to some aspect of your organisation's performance, the kind of course you create will need to be different from the one that is just updating people on changes to their working conditions.

    The former is about changing behaviour and thinking. The latter is about sharing information. Which brings us to that all-important distinction that many e-learning courses fail to make: inform or perform.

    It seems like a simple enough distinction but it's one that, in my experience, is largely forgotten or side-stepped. And there's good reason for this. Because if your e-learning really, truly needs to focus on perform, it raises a whole host of difficulties. 

    Creating perform e-learning is a real challenge. Thinking of ways to develop practice activities that move beyond predictable multiple-choice and true-false questions is hard. Especially hard with a basic authoring tool - but still problematic even with a high-end one

    And if your development tool really is basic, your budget and resources really limited and your timelines ridiculously short, then the challenge you face is even greater still.

    No surprise then that many people just throw in the towel at this point and go the conventional route - creating boring slides of content with a few tests and quizzes added along the way.

    If you then throw into the mix, subject matter experts with no previous experience of developing e-learning, deathly dull, page-turners are almost inevitable.

    A conventional approach might tick some boxes somewhere and satisfy the bean counters, but it's pretty much a disaster for the learners. Time and again, they are desperately in need of a course which helps them improve their performance, but they end up with something that just gives them lots of information. 

    So when you know your focus needs to be on perform, but you are tempted to just inform, you really need some kind of instructional design framework to guide you through. 

    A simple framework can shift you away from the default  present-then-test approach that most people take and that most authoring tools push you towards. It can focus you in a different, more task-focused direction. 

    Even if you are stuck with a very basic authoring tool, an instructional design framework can help you think imaginatively about how to harness the capabilities of your authoring tool to create more authentic, job-realistic practice activities.

    An instructional design framework isn't like a magic wand that you can wave at your content and your learners to miraculously solve all your e-learning problems. Applying a framework successfully requires some effort. You'll be finding ways to balance the needs of the learners against the limitations of your authoring tool, your own skills and available resources. 

    You'll almost certainly pursue a few ideas that lead nowhere. And you'll probably experience a few false 'eureka' moments. But it's almost always worth it. Because in the end, the result is a more-effective, more learner-centred approach. 

     

    If you'd like to find out more about a simple but highly effective instructional design framework you can apply to your e-learning, a great starting point is our on-demand webinar called Re-Frame Your E-Learning to Increase Workplace Impact and Performance.

    Topics: Instructional Design e-learning e-learning software
    2 min read

    E-Learning? I'm a classroom trainer, get me out of here...

    By Pacific Blue on Mon, Jan 16,2023

    You might not be 10,000 miles away in the jungle. But maybe you feel like you've just been landed with your very own training version of a bush tucker trial.

    The one where they call you into their office and tell you the 'good' news. The news that starting next month, they're going to begin moving some of your training courses to e-learning.

    And the 'even better' news? They won't be making you redundant, but they will be expecting you to systematically turn your classroom courses into e-learning ones.

    And probably after that, you didn't hear much else. All the corporate L&D speak about the benefits, the technology and the systems. All just background noise, as your heart pounded and your head throbbed and you broke out in a cold sweat just thinking about the prospect of suddenly becoming an e-learning designer.

    When you are faced with a 360 shift in your world like that one, what do you do? Where do you begin? 

    Without question, you have to think differently. A new start. A new paradigm. Trying to take the classroom skills you've honed for years and graft them onto a computer screen simply won't work. And in your heart of hearts you know this.

    You've sat in front of those deathly dull e-learning courses that page turn their way like a user manual. The ones where they sometimes have you dragging things pointlessly across the screen. And set you insultingly stupid quizzes and tests every 10th screen. 

    So where do you start? To begin with forget about content. Sounds crazy, but it's not. You must shift from thinking about content first to thinking about context first. This is your new starting point. Where your learners are at. Their reality. Their environment. 

    This is the key shift in your thinking that will grab their attention. This is the key shift in your approach that will draw them in. This is the key shift in your learning design that will help them practice and retain new knowledge and skills.

    This is the shift that will break you free of the boring e-learning so many of us have been subjected to, for far too long.

     

    Need some help with the transition to designing for e-learning or remote learning? Take a look at our instructional design training options.

    Topics: Instructional Design e-learning
    2 min read

    Animation in e-learning: is it worth it?

    By Pacific Blue on Mon, Nov 14,2022

    Now, here's an interesting point that came up on one of our instructional design programmes recently. Is using animation in e-learning really effective? 

    A good question. It's time-consuming to produce and depending on the length and sophistication of said animation, it may not come cheap. So should you bother? 

    While I’d always counsel caution when it comes to looking at research, there are a couple of interesting studies done on this. One by Narayanan and Hegarty and the other by Mayer, Mathias and Werzell. 

    In each study, two sets of learners were given identical lessons explaining a process - with one difference. One lesson showed the process using an animation and one showed the process using a sequence of still diagrams. At the end of the lesson each set of learners took the same test. 

    What is so very interesting about this is the test results in both studies: no significant difference between the two sets of learners. In other words, the use of an animation didn't have any major impact on the effectiveness of the learning. 

    Can we extrapolate out from that and say animations make no significant difference whatever the subject matter? That's probably a bit of a stretch. 

    What we can say with some certainty, however, is that if your aim is to teach someone a process, spending a lot of money on creating an animated version of that process certainly doesn’t guarantee a significantly better learning outcome. 

    However, what I find most interesting is that there was no significant difference between using still and animated visuals. This is not a case of saying, ‘don’t bother with well-designed and integrated graphical presentation’. 

    What it does seem to be saying is that super-charging that graphical presentation, by animating it, won’t actually make a significant difference. 

    When we talk about e-learning we can all get carried away with talk of making it engaging; and animations are one way we might choose to achieve that engagement. 

    It’s always worth remembering that spending big on additional multimedia bells and whistles won’t necessarily have the positive impact on learning outcomes that we might wish for.

     

    If you are looking for help with designing and/or developing a piece of e-learning that only uses multimedia when it really counts, check out our service options.

    Topics: Instructional Design Course Design e-learning
    2 min read

    Blended Learning: is it just about choice?

    By Pacific Blue on Thu, Oct 6,2022

    A current societal obsession is the need for choice. More choice, we are told,  is automatically better. Sometimes true but not necessarily always. 

    In the case of blended learning this is sometimes distilled into a focus on simply providing a variety of delivery mediums. This focus is often driven by the belief that because some learners learn better through different mediums, the same piece of content or learning must, therefore, be available in all possible mediums. 

    A noble approach. But one that will keep you duplicating content for ever and a day. And which usually  ends up being an unsustainable burden. An unfortunate one, too.  Because there's a whole body of research which has established that, broadly speaking, as long as the learning is instructionally sound, the delivery medium makes little difference to the overall learning outcome.

    This research was carried out before people were really taking account of any accessibility needs, so that is one factor that could definitely change the overall picture.

    But in most cases, the ability to choose from a menu of delivery mediums will probably not make that much difference to the learning outcome.

    Better to be thinking about providing a well-thought through programme of learning that gets results. A programme that looks at what needs to be taught and identifies the most pragmatic medium for delivery for  a particular part of that programme.

    For example, core elements of a given piece of learning might benefit from classroom delivery, but beyond that other delivery channels might be better. For a refresher session, a virtual classroom or webinar-style session might be the perfect delivery medium. For complex skills where only a subset of the total  is used each time, short, highly-focused videos available at the point of need might be a suitable option.

    Working all this out isn’t necessarily easy, which is why we have developed our Frequency, Complexity and Shelf-Life Matrix to help take some of the guesswork out of these decisions.

    The key point. It is learning needs, aligned with the complexity, frequency and longevity of content that should guide the blend of delivery channels you choose.

     

    If you are grappling with instructional design for a particular delivery medium or creating an effective blend, take a look at our in-house and publicly scheduled instructional design training.

    Topics: Instructional Design Blended learning
    3 min read

    E Learning Design: Lessons from Breaking Bad

    By Pacific Blue on Tue, Sep 3,2013

    Great excitement and anticipation recently, as Netflix started to show the last 8 episodes of the US TV drama series Breaking Bad.

    If you're a fan of this award-winning series, you'll have followed Walter White's epic journey from high school chemistry teacher to creepy drug kingpin who 'cooks' the best crystal meth known to mankind.  The creator of the series Vince Gilligan describes this as a journey from 'Mr Chips to Scarface'.

    I've been a fan from the very first episode. And I'm sure, fellow fanatics reading this, can't wait to discover how the series finally twists and turns to its conclusion.

    If you've never even heard of Breaking Bad and you enjoy quality TV drama, then I'd encourage you to check it out. I'm pretty sure you won't be disappointed.

    And if you are already wondering what on earth any of this has to do with e-learning and instructional design, then let me explain.

    Like any good Breaking Bad fan, while I was watching the last batch of episodes on DVD, I just had to look at all the special features, too. The first one that caught my eye was called The Writer's Room.

    And how interesting it turned out to be. Apparently, on average, it takes a team of writers around three weeks to hatch an episode of this series.

    I'll just repeat that, in case it didn't sink it the first time. It takes approximately 8 people, 3 weeks to come up with just the outline for 45-50 minutes of television drama.

    The actual writing of that episode takes another 7 days or so. And the filming of the episode takes about 15 days.

    I have no idea how this compares to other TV series, but it  really highlights how  creating a quality product is a major task.

    But most striking of all? The three weeks it takes to work out what is going to happen in the episode. And this is just working out the plot. Satisfying yourself that you are creating credible actions and reactions for the various characters involved.

    Of course, I couldn't help but draw some comparisons with how people typically go about creating a piece of e-learning.

    For a single episode of Breaking Bad, in very rough percentage terms, that three weeks of creating the plot ( effectively the instructional design equivalent of analysis and design)  accounts for about 45% of the total development time. That's pretty astonishing.

    Try selling that percentage of analysis and design time to an e-learning client, internal or external. Chances are you'll be laughed out of the room.

    Very few people would be happy to accept that percentage of a project's time devoted to analysis and design.

    Of course, plotting out a TV series is not the same as doing the analysis and design for a piece of e-learning. For e-learning, you probably don't need 45% of the time devoted to these activities. But you could comfortably spend quite  a bit more time on this stage, percentage-wise, than most people usually do.

    So often, skipping over the analysis and design is the norm. Everyone would much rather skip over that and go straight to development.

    Which is strange. Because as consumers of TV drama, we all know a poorly plotted film with a crumby script that rushes to production is a disaster.  Yet we are quite happy to live with a poorly designed, badly scripted piece of e-learning that gets rushed to development. With predictable results.

    As I wrote last week, as long as we allow authoring tools to frame the e-learning development conversation (and process) we are in trouble. With this approach and mindset, we will be turning out the e-learning equivalent of B-movies or a TV series destined for the afternoon schedules. And we know how embarrassingly bad most of those end-products are.

    For the minority, who are willing to get deadly serious about the analysis and design of their e-learning, popular, performance-improving courses are the gratifying end result.

    With just a small shift in thinking and approach, more Breaking Bad quality e-learning is perfectly achievable for a lot more people.


    If creating great e-learning is currently top of mind for you and you'd like to get a sense of how your e-learning stacks up against some best practices, then take a couple of minutes to complete our Discover Your E-Learning Impact scorecard to find out how you are doing.
    Topics: Instructional Design e-learning e-learning software
    2 min read

    ELearning Design: Analogue Instructional Design in a Digital World

    By Andrew Jackson on Tue, Aug 27,2013

    Recently, I spent some time working with an e-learning development team, who by their own admission, had spent years producing nice-looking, but very boring, page-turning e-learning.

    I don't want to knock these guys. They knew they were missing a trick and they were keen and eager to do something about it. And there's no question that after working with them for just a couple of days, they are now much better equipped to produce actual learning - that will have the added bonus of looking good.

    But it struck me. Here are people who are totally at home in the digital world, yet their instructional design skills (such as they were) were very definitely of the analogue variety.

    This is an extreme version of a scenario, I come across all too often. People acquiring and enhancing their digital skills exponentially, but leaving their instructional design skills (if any) trailing far behind.

    Several decades into a brave new world of everything becoming digital, we still seem to be remarkably naive (or hopeful) about software's ability to solve all our learning problems. It's almost as if when we're presented with a piece of software for developing or managing learning, the common sense part of our brain disconnects and we go all gaga.

    No need to think. Just follow the steps of the software procedure and all will be well, we seem to think. If only we can get good at using the software, we all delude ourselves, all will be well.

    Nowhere is this disconnect more apparent than in the world of e-learning. Yes, you can become a Storyline or Captivate super hero. Yes, you might have mastered variables, layers and states. Yes, you might have found a work around to an obscure software glitch that the developers haven't yet fixed.

    But all this blue-caped super-hero-ness comes to nothing if all you are doing is producing sophisticated but vacuous pieces of digital output that your learners would rather not be wasting their time ploughing through.

    And I wonder why we are still seduced by the promise of the software. No-one would be daft  enough to believe that being really proficient with a saw, hammer, chisel and screw-driver would be enough to turn you into a master furniture-maker.

    Proficiency in using these tools and nothing else, would probably enable you to cobble together some very rudimentary pieces of furniture.

    But you would only start creating highly functional and attractive furniture after you had mastered some very different (but nevertheless complementary) design skills.

    Creating e-learning is no different. Master your chosen authoring tool all you like. It won't turn you into a designer of truly effective e-learning. It will simply make you a highly-proficient software user.

    Master the software and apply some digital-world instructional design skills? Well, then there's potential genius in the making.

    As long as software development tools are driving the e-learning conversation, there'll be many a page-turner churned out - to the dismay of your learners.

    To finally deliver on the promise of e-learning, means re-aligning and upgrading your instructional design thinking from analogue to the digital.


    Using Storyline for your e-learning development? Find out about enhancing your Storyline skills with some instructional design magic.
    Topics: Instructional Design e-learning
    2 min read

    Courseware Design: When SME Rockstars Just Don't Rock

    By Pacific Blue on Tue, Aug 20,2013

    We've heard quite a bit in recent weeks about our new 'rockstar' Bank of England Governor, Mark Carney. Well, today, I have a 'rockstar' story of my own to share with you today. A story about a subject matter expert who was supposed to be the rockstar of his subject matter world. - in this case systems analysis

    It was 1997. And there was great excitement all round because this great genius was coming to my university to give a guest lecture. (I was studying for a masters degree in systems analysis at the time).

    In the world of systems analysis, he was renowned for thinking outside the box, challenging the conventional wisdom and coming up with innovative solutions to sticky problems.

    At the appointed hour, we all shuffled into the huge lecture theatre ready for a memorable 90 minutes.

    And it certainly was memorable  - but for all the WRONG reasons. Because after only a couple of minutes, it became painfully clear the 'rockstar' just wasn't going to rock.

    He was quiet. Rambling. Obtuse. After about 10 minutes, I was completely lost. No idea about most of what he was saying. Overall, the 'rockstar' was completely oblivious to the needs of his audience. Completely wrapped up in the complexity of his own little world.

    And this story is an interesting one, because it's an extreme example of some very flawed thinking: that the smartest person in the room must be the best and only person to teach us the subject, or design the courseware to teach us the subject.

    What a big mistake. In most cases, the subject matter expert is almost always the very WORST person to take on either of these roles.

    And if you've ever worked your way through a piece of e-learning designed by an SME, you'll know exactly what I'm talking about.

    Yet in the worlds of both business and academia, the thinking seems to be that your brain simply can't fail to benefit from being exposed to another brain that's much smarter than yours.

    But as my story shows, if the smart brain is so wrapped up in its own complexity and cleverness, nothing much gets communicated. Confusion, boredom and disappointment are usually the only outcomes.

    And, by the way, my apologies if you belong to that small minority of SMEs who are also naturally gifted teachers and/or course designers. If that describes you, trust me when I say you are truly an SME rockstar.

    So what about if you belong the the majority? An SME who doesn't possess natural rockstar status? The good news? There is still hope. It's perfectly possible to make your knowledge and skills more accessible and their transfer to others more effective.

    You'll need to learn some new skills yourself. And you'll need to recognise your wealth of knowledge has to be constantly re-worked and re-calibrated each time you are designing or delivering a piece of learning, so it is suitable for different groups of learners and different delivery mediums.

    You'll also have to learn how to carefully structure and refine your knowledge and skills to make sure what you are designing or delivering actually results in useful, effective learning.

    But if you are up for the challenge, there's almost certainly a great piece of learning or two inside of you, just waiting to get out.


    Are you an SME designing courseware or delivering learning and you feel like you could do with some help? As a first step, check out our Instructional Design Essentials Checklist to find out your current strengths and weaknesses.
    Topics: Instructional Design Course Design
    2 min read

    Multimedia E-Learning: Cut That CEO Video Right Now

    By Pacific Blue on Tue, Jun 18,2013

     I recently listened to a great interview with Jonathan Hall. Jonathan spent years working in TV, starting life at Australia's ABC. Later in life he also worked as a learning executive at the BBC.

    These days, one of the many things he does is to teach and advise people in learning and development about how to make great videos for use in training.

    If you've ever been involved with using multimedia in e-learning, at some point in your career you will almost certainly have come across the senior person in the organisation who is determined to get his or her face onto the start of an e-learning package.

    You know the kind of thing. One of those 'inspirational' pep talks that is supposed to motivate the learners to work their way through the deathly boring e-learning that's about to follow.

    Now, we all know, most leaders are absolutely c**p at these kinds of videos. Cheesy doesn't even come close to describing how embarrassingly bad most of these efforts are.

    But because the person in question is the leader, no- one can tell them the awful truth. Or worse still, deep down, they know they are c**p, but the bevy of obsequious lackeys who make up their inner circle just egg them on to do the deed.

    Jonathan had some very clear advice for anyone thinking about doing one of these introductory videos: don't. Unless you are an absolutely gifted speaker or your message is so utterly compelling and relevant that people are desperate to hear it, you are wasting everyone's time.

    And the reason for this? These videos are plain boring. Most people will lose interest within about 8 -12 seconds. As Jonathan explained, there is no way you can make these videos interesting - only moderately less boring.

    Another reason for not using a talking head -  people quickly forget what has been said. Jonathan cited the example of a weather forecast. Apparently people do remember the maps and the graphics they see during the forecast, but most can remember very little of what the forecaster actually said.

    This is because, surprise, surprise, video is about showing things happening. And with a talking head, nothing much is happening. People don't watch a video to see nothing happening. Hence the low retention and rapid turn off of interest.

    And TV people know this very well. Mostly, when a talking head is used in a TV programme, either, the shots will be very short; or, you'll hear the voice of the person, but see shots that illustrate what they are saying.

    So next time you are faced with the prospect of including a talking head video in your e-learning, try using Jonathan's advice as an argument for not going that route.

    And if you are absolutely forced to include it, here are a couple of tips. Make sure you shoot with two cameras - one with a long shot and the other with a close up. That way you can at least cut between the two shots to provide some kind of movement and interest for the poor old viewer. See if you can shoot some interesting footage that illustrates what is being said, so you can cut to these shots at various points during the video.


    Need help with multimedia or any other aspect of developing your e-learning? Check out our popular e-instructional design modules.
    Topics: Instructional Design e-learning
    2 min read

    Scenario-based E Learning Design: Participant or Observer?

    By Andrew Jackson on Tue, Jun 11,2013

    It's mid afternoon on the second day of an in-house instructional design course. We've been focused on e-learning for the whole two days.

    One big problem this client of ours is grappling with: how to make product information effective and memorable. They are from a graphic design background and sort of fell into creating e-learning a few years ago when a major client asked them if they could.

    They are in an industry where glossy, sexy and downright over-the-top and in your face is the order of the day. They would be the first to admit that up until now their e-learning has been shed loads of style over not very much substance.

    To help them move away from glossy, attractive page-turners full of click to reveal and drag and drop, I've asked them to flip their thinking. We've spent the last hour thinking about how their learners might actually use this factual product information, rather than about how to make its presentation "engaging" (their usual focus).

    This has been extremely hard for them. They are several steps removed from the learners. It's never occurred to them to try to get closer. This alone has been a major 'light-bulb moment'.

    We've been slogging away, getting ideas on the flip chart. As they are several steps removed from the learners, some of this is just guess work. So a major post-training activity is to validate these ideas. Find out what the learners actually do with all the product info that currently just gets stuffed into a page-turning course. But overall, they are doing well.

    As we are going through this brainstorming process, I've been slipping in examples from pieces of e-learning that show product information 'in action' rather than as page-turning, factual content.

    After seeing several of these examples, Geoff, one of the course participants, came up with an interesting question. If you're creating scenarios that reflect how the learners actually use the product information, do you make the learner one of the active participants in the scenario or do you 'show' them a scenario and get them to evaluate it.

    We stop to consider this for several minutes. Putting the learner fair and square in the middle of the scenario makes the learning highly relevant and authentic. Unlikely your learner would fail to see its relevance. Great, also, for learners who can't wait to roll up their sleeves and have a go.

    On the other hand, some learners might be all too well aware of the hands-on from their day-to-day experience. They might actually value the opportunity to take a step back to consider what they do.  From this more reflective perspective, they would probably prefer to watch the scenario unfold and evaluate what's going on, as it happens.

    The only way you'll truly get to a decent answer to this question is with a good sense of how the majority of your target learners are likely to respond. If you work inside an organisation, you have a fair chance of really getting to know your learners.

    If you are a supplier, you may simply be blocked from doing this every step of the way. In which case you'll have to make some intelligent, educated guesses or build both approaches into your course.

    Knowing your learners can end up sounding like such an old cliche. But as this story shows, it's always a key element in creating authentic, effective e-learning.


    If you are grappling with making dry, factual information authentic and relevant for your learners, take a look at our free Effective E-Learning Toolkit:

    Topics: Instructional Design e-learning