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Evaluating Training Effectivenes

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     At a conference a year or so ago, I noticed a seminar that drew a good crowd was entitled, "Who says e-learning compliance training has to be boring?". Well not me for sure.

    Perhaps, I'm a bit naive, but even now (after many years in the world of learning) it shocks me that some people can shrug their shoulders and say., "well this material is pretty dry and boring, so we'll just have to accept that the way we deliver it is dry and boring". To me that's a bit like the designers at a car company saying, "well it's a bit difficult to design a really comfortable car seat, so we'll just fit the car with uncomfortable wooden benches and the passengers will have to lump it."

    Perhaps the acceptance of poor quality compliance training is linked to the box ticking mentality that often accompanies the dreaded 'c' word. We have to do the training  -  even though nobody wants to, so let's just collectively hold our noses and all be bored together - designers, trainers and delegates. Oh yes, and let's make it even worse, by delivering it as the most boring, sleep-inducing piece of e-learning you have ever seen.

    From this point of view, you'd think that compliance in a particular job role or organisation wasn't something anybody really needed to know or do. Yet it most definitely is.

    So rather than treating it as a dry abstract topic, why not relate it back to the context or contexts in which learners need to be compliant? Why not provide the learners with challenging, life-like scenarios and activities that require them to think about what they actually need to do to be compliant. How about some intrinsic, contextual feedback that vividly demonstrates the consequences of not being compliant or trying to cut corners.

    If you find yourself nodding your head and you are about to embark on creating some compliance e-learning (or any kind of e-learning for that matter) and you would like to read more about the four-pronged approach to e-learning development just described (context, challenge, activity and feedback) take a look at our free  'Effective E-Learning Toolkit'.
    Andrew Jackson

    Written by Andrew Jackson